Performance Standards

Definition

Performance standards are outcome oriented, focused on goals or expected results rather than the process used to achieve the results. For this approach to be successful and effective, the outcome of a process must be defined in advance, and a system implemented to periodically evaluate that this outcome is satisfactorily achieved. Professional input and judgement are necessary to evaluate the application of the performance standard in diverse research environments. Therefore, performance standards are flexible to fit the different situations. Performance standards are in contrast to the Engineering Standards which are specific, rigid and measurable requirements normally included in legislation or other documents. Performance standards can be applied on top of any Engineering Standard that has to be implemented because of legal requirements.

Guidance, Examples and Expectations

There are activities where performance standards have been traditionally and successfully implemented, for example for the international recognition and accreditation of animal care and use programs (see Resources). A very simple example is the animal cage washing process. Here, what matters is that the cage is clean at the end of the process, regardless of this process being manual, automatic, or using different products and times. What is needed is that the criteria for what “clean” means are defined and that a procedure to regularly check that these criteria are met is in place (e.g. a defined maximum level of bacterial growth in microbiological tests of cages periodically performed after cleaning). The same approach can be easily extrapolated to many of the activities involved in research programs. For example, there may be different technical systems for data storage. It should be expected that there is a system to regularly check secure storage of the research data and its accessibility. Therefore, it should be ensured that personnel have the know-how to store and access the data when needed, because that is the actual expected outcome. Another example is the self-assessment process of the quality system. Given the differences between research units (size, research areas, etc.), assigning a single frequency for when to perform the self-assessment that applies to all research units is not meaningful. Thus, in this case, Performance standards should be established by each research unit relating to the number and severity of deviations from the quality system identified during the self-assessment processes.

	Performance Standard	Engineering Standard
Definition	Defines the desired outcome in detail and provide measurable criteria for assessing whether the outcome is achieved, but do not specify in detail a method or technique for achieving the desired outcome.	Defined a formal document that establishes uniform engineering or technical criteria, methods, processes and practices.
Example	The cages are clean, and this is investigated.	A description of cleaning the cages.

Resources

• Bayne, K.A. & Martin, D.P. (1998). AAALAC International: Using performance standards to evaluate an animal care and use program. Laboratory Animals, 27, 32–35.
• Bayne, K.A. & Miller, J.G. (2000). Assessing animal care and use programs internationally. Laboratory Animals, 29, 27–29.
• Bradfield, J.F., Guillén, J. & Anderson, L.C. (2018). Harmonizing international animal care and use programs. In: Management of Animal Care and Use Programs in Research, Education, and Testing, 2nd Edition. Boca Raton: CRC Press, 15–68.
• Guillen, J. (2012). Accreditation of animal care and use programmes: The use of performance standards in a global environment. Animal Technology and Welfare, 11:2,89–94.
• Guillén, J., Borkowski G.L. (2020). Evaluation of Ethical Review and Oversight Processes by AAALAC International.